what are the various steps in the consumer decision making process

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First give the preferance to to customers choice And their needs
then See the fashion that what customer want in which season?
and then take decission

hi.
there will be many steps of consumer decision..
first consumer must be intrested...
sec ur impression must be good.bec if the impree is wrong then he never see that..
third u had to tell him the benifits and losses of the product...
this are some simple steps..there r many but this time only 3
ok..
best of luck..

1. Need recognition (they wo not buy unless they recognize they have a need - if it is an impulse purchases).
2. Awareness of the solution (the purchase or alternatives)
3. Acceptance that it is the best solution or the best choice: understanding of the features, advantages & benefits of one choice over another.
4. Social or psychological influences such as brand recognition or identification (e.g. what does the Nike brand mean; or the Made in the USA identification mean to the buyer.

There r more steps but that is a good start.